1. WHAT DATA WE COLLECT AND FOR WHAT PURPOSE
We collect only the data strictly necessary to organize and carry out your transport under optimal and legal conditions: Identification and contact data: First name, last name, email address, and phone number. Purpose: Confirming the trip reservation, providing details about the driver/vehicle, and contacting you at the time of pickup. Operational transport data: Pickup location (hotel, airport, specific address), destination landmarks, and the date and time of the trip. Purpose: Route planning and the actual provision of the private transport service. Billing data: Home address or company details (for legal entities). Purpose: Issuing tax invoices and transport documents in accordance with Romanian legislation. Technical browsing data: IP address, browser type, and pages viewed, collected via analytics cookies. Purpose: Traffic analysis to improve website performance.
2. LEGAL BASIS FOR PROCESSING
We process your data based on the following legal grounds: Performance of a contract: Booking and carrying out the transport trip requested by you. Legal obligation: Issuing tax invoices, compliance with transport laws, and mandatory insurance for passengers and luggage during the journey. Legitimate interest: Monitoring website traffic using analytics tools to ensure the security and proper functioning of the platform. Note: We do not collect or process data for direct marketing purposes. We do not send newsletters or advertising messages.
3. DATA RECIPIENTS (WHO ELSE HAS ACCESS TO THE DATA)
To carry out our operations, we share your data exclusively with trusted partners (data processors) under confidentiality agreements: The driver assigned to the trip: Receives your name, phone number, and pickup location to perform the trip. PayPal payment processor: If you choose to pay directly on the website, your card or account details are entered directly into the secure PayPal platform. Our website never collects, views, or stores your bank card details. In-vehicle payment service providers: Banks or mobile POS terminal providers (if paying by card in the vehicle). Accounting and Insurance: The external accounting firm (for invoicing) and the car insurance company (in the event of incidents). Google Analytics: For anonymous statistical analysis of website visits.
4. DATA RETENTION PERIOD
Tax and invoicing data: Retained for 10 years, in accordance with legal obligations imposed by the Romanian Fiscal Code. Booking form data: (Name, phone number, route) are deleted or anonymized from our database within [recommended: 30 or 90] days of the trip's completion, as they are no longer required thereafter.
5. YOUR RIGHTS Under GDPR:
As a visitor and customer, you have the following rights, which you can exercise by simply sending an email to [YOUR EMAIL ADDRESS]: Right of access: You may request a copy of the data we hold about you. Right to rectification: You may request the correction of incorrect data (e.g., an incorrect phone number in a reservation). Right to erasure ("right to be forgotten"): You may request the deletion of your data, except for data we are legally required to retain (such as issued invoices). Right to restrict processing or to object: You may object to data collection via Google Analytics by declining cookies when entering the site. Right to lodge a complaint: If you believe your rights have been violated, you may contact the National Supervisory Authority for Personal Data Processing (ANSPDCP) in Romania.
6. DATA SECURITY
Our website is hosted on the WebWave platform and uses an active SSL (HTTPS) security certificate. All information entered into forms is encrypted in transit. The mobile devices on which drivers receive pickup details (customer name and phone number) are secured via passwords and biometric systems.
7. CONTACT DETAILS
For any questions or requests regarding your personal data, you can contact us at:
Company Name: S.C. ARNALDO DORY IMPEX S.R.L.
Registered Office: Brașov, 23 Carpaților Street, Block R7, Entrance A, Apt. 7, Brașov County
Unique Registration Code (CUI): 37367929
Email: treog@yahoo.com
Phone: 0040771238939
Daily schedule 07.00 -22.00 (Romanian time) Departure location - Brașov
Discover the beauties of Transylvania in an unforgettable adventure in the Romanian countryside by choosing a private tour or planning your own tour as you like. Call or send a message on whatsapp. 0040771238939
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